God Rocket Comics Return Policy
At God Rocket Comics, we strive to ensure your satisfaction with every purchase. While we do not offer refunds for change of mind or buyer's remorse, we are committed to rectifying any mistakes made on our part. Please read our return policy carefully to understand your options for returning products shipped in error.
1. Incorrect Item Returns:
- If you have received an incorrect item, we apologize for any inconvenience this may cause. You are eligible for a refund if:
- The item you received does not match your order.
- The item is in its original, unopened, and resalable condition.
2. Return Process for Incorrect Items:
- To initiate a return, contact our customer service team within 14 days of receiving your item.
- Provide your order number and a description of the incorrect item received.
- Our team will guide you through the return process, including providing a prepaid shipping label for the return of the incorrect item.
3. Conditions for Returns:
- All returns must be postmarked within 14 days from the date of receipt to be eligible for a refund.
- Returned items must be sent back in their original packaging and in a condition suitable for resale.
- tems that are returned damaged or with missing components may not qualify for a refund.
4. Processing Refunds:
- Once we receive and inspect the returned item, your refund will be processed within 5 business days. The refund will be issued to the original method of payment. You will receive a confirmation email once the refund is completed.
5. Contact Information:
- For assistance with returns or any questions regarding this policy, please reach out to our customer service team at support@godrocketcomics.com.
Thank you for choosing God Rocket Comics. We appreciate your understanding and cooperation with our return policy.